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Description

Sri Lanka – The Pearl of the Indian Ocean

Sri Lanka is a breathtaking island paradise where emerald-green tea plantations, misty mountains, golden beaches, ancient temples, and vibrant wildlife come together to create an unforgettable travel experience. Known as the “Pearl of the Indian Ocean,” this beautiful destination offers the perfect blend of nature, culture, history, adventure, and relaxation.

From the cultural charm of Colombo and Kandy to the scenic beauty of Nuwara Eliya, every destination has something unique to offer. Explore the sacred Temple of the Tooth, wander through lush tea plantations, discover the fascinating world of Sri Lankan tea at a traditional tea factory, and admire breathtaking waterfalls surrounded by misty hills.

Why Choose Us

Why Choose Elorstar Trip? At Elorstar Trip, we are a trusted travel company committed to delivering seamless, affordable, and reliable travel packages for every kind of traveler. From customized holiday packages to verified stays and transparent pricing, we ensure a smooth travel experience from planning to return.

Customer-First Travel Experience: Your satisfaction is our priority. We continuously improve our tour and travel services based on real customer feedback to provide hassle-free and memorable journeys.

Certified & Trusted Travel Brand: Elorstar Trip is proudly associated with NIDHI, TAAI, IATA, TTAUP, UKCERT and Intellectual Property India, ensuring safety, credibility, and trust in every booking.

Personally Verified Hotels & Stays: All hotels, resorts, villas, and camps included in our holiday packages are personally verified by our team to guarantee quality, comfort, and safety.

Trusted Travel Partners: We work only with carefully selected and reliable partners who match our standards of quality service and customer satisfaction.

Best Value & Transparent Pricing: Enjoy competitive prices, clear inclusions, and zero hidden charges across all our tour packages, cab services, hotel bookings, and travel deals.

Easy & Seamless Online Booking: Our user-friendly website and platform offer one-stop access to the best deals on hotels, flights, cabs, and activities — anytime, anywhere.

Our Mission: To empower travelers with affordable, smooth, and reliable travel experiences through transparent services, verified stays, and seamless booking solutions.

Our Vision: To become a globally recognized travel brand known for trust, quality service, and exceptional customer satisfaction while creating meaningful travel experiences.

Inclusions

• Accommodation at the above-mentioned hotels or similar.
• Transport in an A/C Vehicle with an English-speaking chauffeur driver. 2 Pax = Japanese Car 4 Pax = Flat Roof 6 Pax = High Roof 8 Pax = High Roof.
• Complimentary Kandy Cultural Show(Gem Gallery visit is a must to obtain the complimentary coupon for Kandy Cultural Show.)
• 2 x 500 ml water bottles per person per day.
• Casino Visit in Colombo.
• King coconut water will be provided once during the journey to Kandy.
• Meeting and assistance at the Airport.

Exclusions

• Early check-in and late check-out.
• Camera and video permits.
• Visa and other related charges (Please visit the Department of Immigration and Emigration Sri Lanka - www.eta.gov.lk to apply for a visa).
• Any other expenses of a personal nature.
• Any other expenses not mentioned above.
• Tips & Portages.
• GST and TCS.

Terms & Conditions

• As per the directive given by the Government of India, all Indian/Foreign Nationals are required to provide proper proof of identification upon check-in. Valid identification documents are: Passport & Visa together, Voters ID Card, Current Driving License, Aadhar Card. All documents must include a photograph.
• Hotel / camps or any kind of accommodation can deny stay if valid ID proof is not provided. Company is not responsible for any ID proof related issues.
• Generally hotel check-in time is 14:00 hrs and checkout time is 11:00 hrs across India. Confirmed early check-in or late checkout will be chargeable if not included in cost. Kindly contact hotel directly for complimentary early check-in or late checkout.
• If meals are included in package it will be served on set menu basis in buffet / fixed / meal credit format. Items not included in buffet/fixed menu will be charged extra. Hotels decide menu options. Some hotels follow meal credit policy during low occupancy. If bill exceeds meal credit amount, extra amount must be paid directly at hotel. Room service/packing is chargeable. In Chardham, mostly North Indian food or thali is served. Breakfast: 07:00 AM – 09:00 AM, Dinner: 07:00 PM – 10:00 PM (Confirm timing with hotel).
• For extra bed in double sharing rooms, many hotels provide rollaway bed, others provide mattress only. If mattress is not comfortable, inform in advance.
• In hill areas or Chardham, many hotels do not have AC. Lift & power backup usually not available. WiFi & room heater mostly chargeable. Do not expect strong WiFi due to network issues.
• Most hotels in Chardham do not operate full year. Do not expect similar services like Haridwar/Rishikesh. During peak season (May-June), budget hotels may cost more than deluxe hotels elsewhere. Advance booking (3 months for May-June, 1-2 months for Oct-Nov) is recommended. In Kedarnath only basic dharamshala/budget facilities are available.
• AC will not work in all hill areas or in parked vehicles. Hill areas start from Dehradun/Rishikesh onwards.
• Vehicle is permitted for sightseeing points mentioned in itinerary within city limits. For additional/off-route sightseeing contact company. No refund if particular sightseeing point is missed. Nearby sightseeing points must be covered together. Some places like Trijuginarayan, Lakhamandal, Auli, Kalimath, Neelkanth Mahadev, Adi Badri, Bhavishya Badri are off-route. Contact company directly for inclusion.
• In case of vehicle breakdown due to technical issues, we will try to arrange alternative vehicle ASAP. For minor issues, vehicle will be repaired. Kindly cooperate.
• We are not responsible for delays/alterations due to natural hazards, cancellations, accidents, weather, sickness, landslides, political unrest, etc.
• If driver is not cooperative, contact company immediately.
• Driver will not drive in No-entry zones or narrow roads causing traffic. Driver duty hours are 12 hours per day. Inform in advance for extended hours.
• In some hill areas, driving after sunset and loud music is restricted due to safety reasons.
• Pickup and drop point will be one only unless discussed via email before booking.
• Multiple visits to same place must be informed in advance due to high parking charges.
• Tour destination/route cannot be changed without prior notice. Amended route may change rates.
• Rates are subject to change due to fuel price fluctuation. If fuel price increases more than 5% after booking, rates may increase even if confirmed earlier.
• Company reserves the right to provide similar vehicle if booked vehicle is unavailable.
• At many tourist destinations/hill stations, some roads or market areas have "NO ENTRY" for certain vehicles. Guests may need alternate transport at additional direct payment basis.
• Parking areas may be far from sightseeing spots. Guests must manage reaching spots at own cost.
• No refund for short stay or unused facilities.
• No cancellation/refund in case of uncontrollable situations like bad weather, landslides, natural disasters, government decisions, political crisis, road blocks, snowfall, terrorism, airline/rail issues, etc.
• Company is not responsible for accident/injury/death/theft during the tour.
• All services may be cancelled without refund until full advance payment is received and accepted.
• Company disclaims implied warranties outside India jurisdiction. Legal jurisdiction will be Haridwar, Uttarakhand, India.

Refund Policy

• Non-Refundable Deposit:
  • A 30% non-refundable amount is applicable at the time of booking.
  • Once the booking is made, cancellations will incur a 30% charge of the total billing amount.
• Cancellation Charges:
  • 30–15 days before check-in: 50% of the total estimated bill.
  • 15–7 days before check-in: 75% of the total estimated bill.
  • 7 days or less before check-in: 100% of the total estimated bill.
• Rescheduling Policy:
  • To prepone or postpone your travel dates, please inform us at least 10 days in advance via email.
  • No additional charges are applied by us for rescheduling; however, hotel-specific charges may apply.
  • Rescheduling is subject to hotel/transport availability and may incur additional costs based on seasonal rates.
• If Plan Changes:
  • Changes in travel plans within 10 days of the travel date are not accepted.
  • In exceptional situations such as adverse weather conditions or strikes, we will inform you about available rescheduling options.
• Advance Payment Utilization:
  • Advance payments can be utilized within 1 year from the date of payment.
• No Cancellation Charges (45 Days Prior):
  • Cancellations made 45 days or more prior to arrival will not incur cancellation charges, except for a 15% processing fee.
  • Cancellations received 25 days prior to arrival date: 10% of the total package amount.
  • Cancellations received less than 20 days from arrival date: 25% of the total package amount.
  • Cancellations received less than 12 days from arrival date: 100% of the total package amount.
• Peak Period / Long Weekend Bookings:
  • Any booking done for peak period or long weekend shall attract 100% cancellation charges.